FAQs
More FAQs- Are all your employees background checked?
- Do all staff receive training and development?
- How do you maintain worksite quality?
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean Of Peterborough we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.
The ServiceMaster Clean Quality Assurance Program is designed to establish a continuous method of evaluating and monitoring janitorial services. The program is tailored to suit various types of complex office buildings, plants, schools, malls and healthcare facilities. ServiceMaster Clean Of Peterborough can assure you that your premises will benefit from the highest level of quality control available at all times by combining highly trained staff with state-of-the-art software driven technologies that allow stakeholders to communicate concerns in real time.